Do I need an appointment to bring my items? Yes, you always need an appointment to bring any items to us. Please call 734.662.9887 to schedule and appointment.
What is your commission fee? Our commission fee ranges from 35% to 50%. If you bring your items to us: Items priced at $5 and higher start at a 35% commission fee. Items priced at $4 or less start at a 50% commission fee. If we pick-up your items: Items priced at $5 and up start at a 40% commission and items priced at $4 and under are 50%. (there is also a $50 surcharge for the truck) All items in our store convert to a 50% commission rate after they have been here 4 months.
Can I (or do I have to) take my items back? You may take back your items at any time. You will have to find your things in the store and bring them to the office to sign them out. We reserve the right to dispose of items at any time at our discretion. We will only call you about picking up your items if they are expensive, such as fine jewelry or funiture. Otherwise, they get donated, recycled or thrown away when we feel they cannot be sold.
How are the items priced? We are happy to price all of your items for you. We base our prices on the current market for your item at The Treasure Mart. Our goal is to price your things fairly and have them sell within the first 30 days. Of course, this doesn’t always happen, and items will take markdowns every month that they are here. Please tell us if you have a price in mind so we can discuss the price before you leave.
How long does it take for things to get onto the floor for sale? It depends on how much research is needed. Most things will get put out into the store the same day. Sometimes, when we have something expensive or rare, it might take a few days to research its value.
How do I prepare my items for sale? All of your things must be in clean and good condition. All electrical/mechanical item must be in working condition.